SHIPPING
You are currently on our Australian based site. All shipping costs shown below are in Australian Dollars (AUD). These shipping costs will be converted at checkout based on your currency selection.
When your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please email us at info@rheia.com.au
All orders are processed within 1-2 days. Deliveries are sent during normal business hours between Monday and Friday.
If you require any changes to your order including incorrect address details and sizing, please contact us immediately at info@rheia.com.au or by phone on 0478 251 713 during business hours to ensure adjustments can be applied. If your order has been dispatched, we will assist with a redelivery depending on the status of your shipment. Please note that this may increase delivery time by up to 5 days.
Please note* Deliveries may incur delays due to reasons outside our control including customs, COVID, public holidays etc. We recommend visiting the AusPost Website for the most accurate and up-to-date shipping time frame. If you have any concerns around the shipping of your Anna Rossi goods, please contact us at info@rheia.com.au
DOMESTIC DELIVERY (AUSTRALIA)
Standard Shipping
$9.95 AUD Flat Rate
FREE - For orders over $300 AUD
5-7 business days from dispatch
Deliveries to Australian addresses are sent via Australia Post. Most metropolitan deliveries are received within 1-7 business days from the time of shipment, where the order is received between Monday - Friday and prior to midday AEST. For regional and remote deliveries, please allow an extra 3-4 business days depending on your location.
Express Shipping
$15.95 AUD Flat Rate
1-4 business days from dispatch
Shipments will be expected to arrive within 1 business day from the time of shipping with all orders placed before midday AEST Monday to Friday. If your order is placed over the weekend your item will be shipped on Monday. For regional and remote deliveries, please allow an extra 1-2 business days depending on your location.
Pick up In-store*
FREE – No delivery charges when you collect in-store
Our pick-up in-store service allows you to shop online and collect your purchase in store avoiding delivery charges. During the checkout process you have the ability to select store pick-up in shipping methods and collect your order from our Port Melbourne boutique.
Please note this service is only available in Victoria. Order confirmation and proof of ID matching the order details is required when order is picked up.
Rheia Port Melbourne
74 Bay Street, Port Melbourne, Victoria, 3207, Australia
0478 251 713